Introduction

Welcome to use the products and services provided by Moxing Software Technology Shanghai Limited (hereinafter referred to as the "Company"). The Company respects and protects the personal privacy rights of all service users. In order to provide you with more accurate and personalized services, our company will use and disclose your personal information in accordance with the provisions of this privacy policy. Our company will not disclose this information to the public or provide it to third parties. When you agree to the service usage agreement of our company, it is deemed that you have agreed to all the contents of this privacy policy.

If you do not wish us to collect, store, use or share your information in the manner described in this policy, you should not use our services.

Registration Information

When you use our services, you can directly provide us with your contact information, usually your name and email address. If you use Facebook login service, we will collect information visible through your Facebook account, such as: (1) your first and last name, (2) Facebook ID, (3) avatar/URL, and (4) Facebook friend list. As part of the service's social functions, your account may be used to publicly identify your identity, which may include user to user interaction, chat or messaging functions, public leaderboards, face-to-face competition, and other similar features. Your username will be made public and displayed to other users, but access will only be allowed to information deemed public or designated as public by you in the user profile settings.

We may also provide you with the ability to import contacts or manually enter email addresses so that you can find your contacts and invite them to join your service. We will store these contacts to help you and your contacts establish contact through our services.

Technical and usage information

When you access our services, we may collect (i) certain technical information about your mobile device or computer system, including IP address, mobile device ID (IDFA, Google Advertising ID, or other identifiers), and your operating system version; (ii) Statistics on your usage of interaction with the service. In certain services, we will create and assign an account like identifier to your device. We may collect the name, device type, phone number, country, and any other information you choose to provide associated with your device, such as username, role name, or email address. We may also access your contacts so that you can invite friends to join your service. This information is usually collected through the use of third-party mobile device software development toolkits. We may sometimes send you push notifications through our services to send you game updates, high scores, and other service related notifications that may be important to you. You can choose not to receive these types of communication at any time by setting them to be turned off at the device level.

Payment information

When you order any goods or services (including any virtual currency or virtual goods) through services, we collect purchase information composed of transaction history, including the goods you purchased, prices, and dates. Your in app purchase transaction is processed by a third-party payment processor. Third party payment processors will collect your name, phone number, email address, email address, billing address, and complete credit card information so that they can receive your payment. Our payment processing service provider may also retain this information so that you can purchase other products through our services without having to re-enter them every time. Please note that third-party payment processors will not share your financial information with us, such as credit card numbers. Please note that purchasing from third parties may also be subject to other policies.

Information collected by customer support

When you seek help from our customer support team, we will collect and store the contact information you provide (usually your name and email address), information about your gaming or activities on the service, and your username or ID number. We will also store communication and any information contained within it.

How do we use your information

Our main goals in using your information are to create your account, provide services to you, troubleshoot, improve and optimize our services, contact you, conduct research, and create reports for internal use. We will use the information collected through our services for the purposes described in this policy or disclosed to you in relation to our services. For example, we may use your information for:

Create accounts and allow users to use our services;

- Operate and improve our services;

Understand you and your preferences to enhance your experience and enjoyment of using our services;

Reply to your comments and questions and provide customer service;

Provide and deliver the products and services you require;

Provide you with advertising, marketing, and promotional information;

Send you relevant information, including confirmations, technical notifications, updates, security alerts, and support and management information;

Communicate with you about promotions, competitions, rewards, upcoming events, and other news related to the products and services provided by us and our designated partners;

Organize and manage the competitions we promote;

- Enable you to communicate with other users; And,

Connect or combine it with other information we obtain from third parties to help understand your preferences and provide you with better services.

How do we disclose your information to third parties

We may share the information we collect or obtain with third parties for the following purposes:

Collaborate with service providers who represent us in executing or enhancing our services, including hosting services, payment processing, customer service, and assist us in marketing work;

- with our affiliated companies;

Used for analysis and research purposes, including Google Analytics. These service providers may use cookies to collect information about your online activities on this site and other sites for non advertising purposes. To gain a detailed understanding of how Google Analytics collects and processes data, as well as the options Google may offer to control these activities, you can visit http://www.google.com/intl/en/policies/privacy/partners/ ;

We may share summary or anonymous information about you with advertisers, publishers, business partners, sponsors, and other third parties;

When we have sufficient reason to believe that we must disclose information in response to legitimate demands from public authorities, including the purpose of law enforcement or legal proceedings;

- Meet any applicable laws or regulations;

When we have full discretion to believe that our services have been used for criminal purposes, including reporting such criminal activities or sharing information with other companies and organizations to achieve fraud protection, reduce credit risk, and other security measures;

Protect our or third party's legitimate rights, investigate fraud, or defend legal claims; And,

As part of the transfer of business such as mergers, acquisitions, or bankruptcies.

If we display advertisements in our services, we may allow our affiliated companies and partner networks to collect information about your mobile device, so that they can place targeted advertisements on you. This type of mobile device data includes the following:

-Equipment manufacturer, model, and operating system;

-Device attributes related to screen size and orientation, volume, and battery;

-Carrier;

-Operating system;

-The name and attributes of mobile applications for consumer service interaction;

-Country, time zone, and regional settings (country and preferred language);

-Network connection type and speed;

-IP address;

-Internet browser user agent for accessing services; And,

-Advertising ID (IDFA on iOS devices and GAID on Android devices).

You can also restrict third-party data collection by using your mobile device settings. Please note that choosing to exit will not prevent advertisements from appearing in your browser or application. It may make the advertisement you see less relevant to your interests. Additionally, please note that if you are using a different browser or deleting cookies from the browser, or using a different mobile device, you may need to update your exit options.

Unless you approve or as stated in this article, we will not share your personal information. When we share your information with third-party service providers and business partners, we ensure that we have appropriate protocols in place to protect your information in accordance with applicable data protection laws.

Security measures

We take reasonable measures to protect your information from unauthorized access or third-party loss, abuse, or alteration. Although we sincerely strive to store the information collected on the service in a secure operating environment that is not open to the public, we cannot guarantee the absolute security of the information during transmission or stored on our system. Furthermore, although we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining access to this information. We do not guarantee or declare that your information will be protected, lost, misused or altered by third parties. However, no method of transmission or electronic storage through the Internet is 100% secure. Therefore, we cannot guarantee its absolute safety.

Data retention

We will retain your personal data for the time required to provide you with services, unless required by law to delete or we accept your request to delete information. We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements

Withdraw your consent

If you would like to withdraw your consent to the processing of your personal data, please contact us. The exercise of this right will not affect the legality of consent based processing prior to withdrawal.

Delete or restrict access to your information

You can request the deletion or restriction of access to your personal data. If your personal data is currently used for providing services or for other legitimate purposes, we may delay or reject your request. In this case, if we are unable to do so and for the reason, we will notify you

Complaint rights

If you believe that our processing of your personal data violates data protection laws, you have the right to file a complaint with the regulatory agency responsible for data protection. You can do so in the EU member states where you frequently reside, your workplace, or locations suspected of infringement.

If you have any questions about the way we process your personal data, please feel free to contact us at [email protected]. We will investigate your request and sincerely work to resolve any issues you may encounter.

Legal basis for handling

In some cases, when it is necessary to fulfill a contract to which you are a party, we will process your personal data, such as providing services to you. We may also process your personal data in response to your inquiries about our products and services.

In other cases, we will process your personal data as required by law. If necessary, we may also process your personal data to protect your interests or the interests of third parties.

In addition, we will process your personal data as necessary to prevent fraud, improve our network and services, and promote our services to advertisers and publishers; In cases where your data protection rights do not cover these benefits.

If it is necessary to process personal data and there is no other legal basis for such processing, we usually ensure that your consent has been obtained. You have the right to withdraw your consent to the processing of personal data at any time.

Regarding data processing issues, please contact our data protection officer. Please visit the "Contact Us" section below for contact information.

Right to know and right to deletion

For any of the above personal information, you may at any time request to know which personal information we have collected, disclosed, used, and sold, and request us to delete your personal information at any time.

To exercise your right to information and deletion, please submit a request through the following methods:

Send an email to [email protected] with the topic of "Delete Personal Information Request". Before processing your request, we need to verify your identity. To verify your identity, we usually request that the sufficient information you provide us match the information we maintain about you in the system. In some cases, we may refuse requests to exercise our right to know and deletion, especially when we are unable to verify your identity.

After verifying your request, we will delete (and instruct our service provider to delete) your personal information from our records, unless retaining the information is necessary for us or our service provider to complete transactions with you, detect security incidents or fraudulent behavior, correct errors, exercise freedom of speech or other legal rights, comply with legal obligations, or for other internal and legal purposes.

You can contact us through [email protected]